CRISIS & IMMEDIATE SUPPORT

Professional support and early intervention when you need it most. You don’t have to navigate this alone.

If you or someone you know is in immediate danger call 000
For 24/7 crisis support contact Lifeline on 13 11 14 or Beyond Blue 1300 22 4636

What to Expect
How Support Works

Here’s how our support process works, from first contact through to follow-up care.

01
Reach Out

Contact us via phone, email, or our online contact form to request confidential support.

02
Initial Response

Our team will respond promptly and arrange the most appropriate support pathway.

03
Professional Support

You will be connected with a qualified mental health professional for confidential support.

04
Ongoing Care

Follow-up sessions and next steps to support recovery, safety, and longer-term outcomes.

Crisis can present in different ways, including sudden traumatic events, escalating distress, suicidal thoughts, or situations where you feel unable to cope safely.

Our clinicians provide confidential, professional support focused on stabilisation, risk reduction, and helping you navigate what comes next.

If you are unsure whether your situation qualifies as a “crisis”, it is appropriate to reach out. This service is designed for early intervention and support — it is not an emergency response service. 

You Are Not Alone

Crisis Support FAQ

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This support is for people going through acute stress, psychological distress, overwhelming personal or work-related pressure, or other situations where timely professional support is needed. It may include sudden life events, workplace incidents, escalating stress, or times when you feel you are not coping well and need support quickly.
Contact One of Us Foundation if you need professional support quickly and want help navigating a distressing or high-pressure situation. We can help arrange confidential support with a qualified mental health professional and guide you through the next steps.
If you or someone else is in immediate danger, call 000 immediately. If you need urgent 24/7 crisis support, contact Lifeline on 13 11 14 or Beyond Blue on 1300 22 4636.

One of Us Foundation is not an emergency service or 24/7 crisis hotline.
Once you contact us, our team will respond and help arrange the most appropriate support pathway. This may include booking a confidential consultation with a qualified mental health professional and identifying the next steps based on your needs.
We aim to respond promptly and arrange support as quickly as possible. Timeframes may vary depending on the situation, availability, and the most appropriate type of support required.

If your situation is urgent and involves immediate risk, call 000. If you need urgent 24/7 crisis support, contact Lifeline on 13 11 14 or Beyond Blue on 1300 22 4636.

One of Us Foundation is not an emergency service or 24/7 crisis hotline.
If You Need Support, Reach Out
There is no wrong reason to seek support. Our team will guide you to the right help.